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How sattle Handles Your Personal Data

At sattle, we treat your personal data with care — collecting only what we need to run your account, process your transactions via UPI, Paytm or PhonePe, and…

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What This Policy Covers and Where It Applies

sattle Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data sattle collects when you create an account, make a deposit via UPI, Paytm or PhonePe, or reach our support team. We operate in jurisdictions where local law permits, and the rights described here are subject to the applicable

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laws in your region. We store your data on servers with access controls and encryption in place. If you are accessing sattle from India, local data-protection regulations apply to how we process your name, contact details, payment references and session logs. We do not sell your
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personal data to third parties, and we share it only where required by law or where you have given explicit consent. Account eligibility and data processing rights both depend on your local law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Email Privacy Team

Send your data request, correction notice or deletion request to our dedicated privacy address at sattle.co. We aim to respond within 72 hours on business days and will confirm receipt by return email.

Live Chat Support

Our live chat on sattle.co connects you to a support agent who can log a formal privacy request on your behalf. Chat is available around the clock so you are never left waiting for an acknowledgement.

Written Request

For formal data-subject requests — access, portability or erasure — you may submit a written request through the account portal. We verify your identity before processing any change to keep your records safe.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

sattle applies layered controls across every stage of your data's life cycle — from the moment you enter your name at registration through to how long we retain your payment references after…

Data Collection

We collect your name, contact details, device identifiers and payment references from UPI, Paytm or PhonePe only when necessary. Nothing is gathered beyond what your account and transaction processing require.

Cookie Policy

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences through your browser settings at any point without losing your account access.

Account Security

Passwords are hashed before storage and never held in plain text. Two-step verification is available on your sattle account, and we log every login attempt so unusual access patterns are flagged for review.

Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by law. Payment records linked to UPI and PhonePe transactions are kept to meet financial record-keeping obligations.

Third-Party Sharing

Your data is shared with payment processors like UPI and Paytm only to complete transactions. We do not pass your personal details to advertisers, data brokers or any party outside of what your account operation demands.

Your Right to Correct or Erase

You may request a copy of your data, ask us to correct inaccuracies, or ask for erasure where no legal obligation requires us to keep it. Submit your request through the account portal or email our privacy team directly.

Common Questions About Your Privacy on sattle

Here are the questions we hear most often about how sattle handles personal data. If your question is not listed, our privacy team in Chennai and across India is reachable via email or live chat any time.

We collect your name, email address, phone number, date of birth and payment details such as your UPI handle or Paytm number. Device identifiers and session logs are also recorded to keep your account secure and functional.

Payment references from UPI and PhonePe are stored in encrypted form on access-controlled servers. We retain only the transaction identifiers needed for record-keeping; full account credentials from your payment app are never stored on our platform.

Yes. Submit a data-access request through your account portal or email our privacy team at sattle.co. After verifying your identity, we will provide a structured copy of your personal data within the timeframe required by applicable law.

Send an erasure request via the account portal or by email. We will delete data that is not subject to a legal retention obligation. Records linked to financial transactions may need to be kept for a period under applicable regulations before deletion.

No. We share your data only with payment processors such as UPI, Paytm and PhonePe to complete transactions, and with service providers who operate strictly under data-processing agreements. We do not sell or rent your personal information to any third party.

We use session cookies for login continuity and analytics cookies to measure page performance. You can disable non-essential cookies through your browser at any time. Disabling cookies does not prevent you from accessing your account or completing transactions.

Contact our privacy team directly via email or live chat on sattle.co. If you feel your concern has not been resolved, you may also approach the relevant data-protection authority in your jurisdiction, as your rights depend on local law.

How sattle Handles Your Personal Data

How to Contact Us About Your Data

Email Privacy Team

Live Chat Support

Written Request

How We Protect and Manage Your Information

Data Collection

Cookie Policy

Account Security

Data Retention

Third-Party Sharing

Your Right to Correct or Erase

Common Questions About Your Privacy on sattle

01 What personal data does sattle collect when I open an account?

02 How is my UPI or PhonePe payment data stored?

03 Can I request a copy of the data sattle holds about me?

04 How do I ask sattle to delete my personal data?

05 Does sattle share my data with advertisers or third parties?

06 How do cookies on sattle.co affect my privacy?

07 Who should I contact if I have a complaint about how my data was handled?

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